All merchandise ordered on michaelkors.com can be shipped to all 50 U.S. states, Puerto Rico, Guam and to APO/FPO boxes. Note we currently do not ship michaelkors.com purchases internationally.
We ship merchandise ordered on michaelkors.ca to all Canadian provinces and territories. We currently do not ship michaelkors.ca purchases internationally.
You can track your order at any time online via our Order Status page. You will need to provide your email address and order number. You also can track your order by clicking on the tracking link included in your shipping confirmation email, or by calling a customer service representative at 1 (866) 709-5677 (for the U.S.) or 1-855-898-5677 (for Canada).
Shipping and Delivery
We offer three shipping methods for online orders: (1) Free ground shipping, (2) 2-Day flat-rate delivery, and (3) Next day flat-rate delivery.
*Delivery times are approximate. Saturdays, Sundays and holidays are not considered Business Days.
** Orders received at our fulfillment center before 12:00 PM EST should ship that same day; orders received after 12:00 PM EST should ship the next Business Day.
NOTE: All deliveries to Puerto Rico, Guam, APO/FPO and P.O. boxes are shipped via our Standard ground shipping method only. For Hawaii, Alaska, Guam, and all APO/FPO and P.O. boxes, please allow additional time for delivery to these destinations. Additionally, for some orders having a high dollar value over a certain threshold, we may require signature for the delivery, which means they may not be eligible for Standard Ground Shipping.
Some Items May Ship Separately
Due to varying item availability, multiple items in a single order may be shipped separately. If you have chosen an expedited shipping method, each individual shipment may have a separate charge, but the total shipping charges for all shipments should not exceed the applicable flat-rate shipping charge for the entire order. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number.
Shipping To Multiple Addresses
We currently do not ship orders to multiple addresses.
Some perfumes and makeup are treated as Hazardous Materials (HAZMAT). Transport Canada requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Accordingly, these HAZMAT items cannot be shipped to Alaska, Hawaii, Puerto Rico, Guam or APO/FPO addresses.
Due to regulatory restrictions, we are unable to ship items made of exotic skins to California.
CALIFORNIA PROPOSITION 65 WARNING
WARNING: Eyewear contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
In Store Pickup
We do not currently offer the ability to pick up your online order in-store. If you wish to make a purchase in one of our stores, please use the Store Locator to find a store near you, and the Locate in Store functionality on each product detail page to find out the possible availability of an item in one of our stores.
Note that the Locate in Store tool on our website provides only an approximation of item availability and does not represent actual, real-time inventory information. It is therefore possible that items that appear to be in stock in the Find in Store tool may, in fact, be out-of-stock in the store. We suggest that you confirm availability directly with your local store.
Out of Stock
In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled, and you will not be charged for that item.
A short shipment occurs when we ship to you fewer items than the items for which you initially were able to place an order. For example, we may ship to you only two of a certain item even though you placed an order for three. If this happens, we will notify you as quickly as possible if we will be able to ship the remaining items later, or if we will have to cancel them.
You may be able to pre-order some items that are not yet available for immediate delivery. The Pre-Order message will appear on the product detail pages. A credit card is required for pre-ordered items, and your credit card will be authorized for the price of pre-order as a pending charge. However, we will not charge your credit card for the order until your pre-ordered item(s) actually get shipped.
Last Updated: January 8, 2016