Last updated: February 29, 2016
Information You Provide to Us
We (or our service providers) collect information from you when you: (1) purchase products from us, whether on a Site, through a catalog or in one of our stores; (2) create an account with us, or otherwise sign up for a service or feature; (3) complete a survey; (4) participate in a sweepstakes, contest or other promotion; (5) communicate with us via third-party social media sites; (6) apply for a job with us; or (7) contact us, or otherwise communicate with us or provide information to us. The “personal information” we collect may include, for example, your name, postal address, zip or postal code, email address, telephone number, date of birth, payment information, demographic information, details on items purchased, and other information you choose to provide to us.
Site Usage Information & Other Information Collected Automatically
Browser Do-Not-Track Signals
Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time we do not modify your experience based on whether such a signal is broadcast. To learn more about browser tracking signals and “Do Not Track,” please visit http://allaboutdnt.org. Please note, however, that you can opt out of our (and our service providers’) use of your information for behavioral targeting of our advertisements by following the directions in the Advertising on the Site and other Websites section below.
Cookies and Other Tracking Technologies
Advertising on the Site and other Websites section below.
We may use third party web analytics services, such as Google Analytics and Adobe services, to help us track and analyze the use of our Site and to measure the effectiveness of our advertising, Site content and communications. These service providers’ tools, including, for example, cookies, tags and web beacons, help us to gain this understanding. To opt out of this use by Adobe, please click here, and to opt out of this use by Google Analytics, click here.
Advertising on the Site and other Websites
We may use the information we collect from and about you (including both personal information and Site usage information) for a variety of purposes, including the following:
We may disclose information we collect (including Site usage information and personal information) in the following ways, to the extent permitted by law:
Content and information that you submit on or through Facebook, Twitter, Instagram, Tumblr and other third-party platforms may appear on the Sites through feeds from and other interfaces with those platforms. We are not responsible for the information, content and/or privacy practices of any such third-party platforms.
Your Choices/Your Privacy Rights
If you would like to opt out of receiving direct mail from us, please contact us at firstname.lastname@example.org. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your Account, relationship, activities, transactions and communications with us.
In some of our stores, you may have the opportunity to sign up for our KorsConcierge program. KorsConcierge is a unique program that will allow our sales stylists to better serve you and enhance your shopping experience with us, including keeping you informed about your purchases or wishlist items, offering free style consultation over SMS, telephone or email, and notifying you of new arrivals, promotions and special events.
By signing up for KorsConcierge, as part of the program you may receive program communications via email, SMS, telephone and postal mail at the contact information you have provided to us.
To opt out of KorsConcierge communications via email, you may either follow the unsubscribe instructions located in each such email, contact a participating store and a sales stylist will assist you, or email your request to email@example.com. To opt out of KorsConcierge communications via postal mail or telephone, you may either contact a participating store and a sales stylist will assist you, or email your request to firstname.lastname@example.org. Note that opting out of KorsConcierge communications will not necessarily automatically opt you out of receiving other Michael Kors promotional communications; in order to do so, please follow the instructions in the “Your Choices/Your Privacy Rights” section above.
If you opt in to Kors Concierge SMS/text communications, you agree to receive automated and other marketing and informational text messages through the Kors Concierge program to the mobile number you have provided. You understand that your consent is not required to make any purchase. Message and data rates may apply to such messages. To opt out of the Kors Concierge text messages, reply “STOP” to one of the Kors Concierge messages you receive.
Maintenance and Processing of Information in the U.S. and Other Countries
Your personal and other information may be stored, transferred and processed in and to the United States and in other countries by our affiliates and our service providers. By providing personal information to us, you consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, pursuant to the laws of the United States or such other jurisdictions, which may provide lesser privacy protections than the laws of other countries, and you acknowledge that your information may thus be subject to U.S. and foreign laws and accessible to U.S. and foreign governments, courts, law enforcement and regulatory agencies.
Access to Your Personal Information
You may access any personal information you provide to us, correct or modify any such personal information, or direct us to delete or make no further use of your personal information. You can access or make certain adjustments to your account directly through your online Account, or you can contact us with your request at email@example.com. In your request, please include your name, email and postal address, as well as your specific request and any information we may need in order to provide or otherwise process your request.
The Sites are not directed to children under the age of thirteen (13). If you are under thirteen, do not provide your personal information on or to the Site. We do not knowingly collect on the Site any personal information from children under thirteen. Users outside of the United States who are below the age of eighteen (18) (or the age of majority in the applicable jurisdiction) should not use the Sites without authorization from a parent or legal guardian.
Phishing, Spoofing & Other Schemes
It has become increasingly common for hackers, cyber-criminals and other unauthorized individuals to send emails and other communications to consumers purporting to represent a legitimate company, such as a bank or an online retailer, and requesting through those communications that the consumer provide personal, often sensitive, information. Sometimes, the domain name of the sender’s email address, or the domain name of the website requesting such information, may appear to be the domain name of a legitimate, trusted company. If you receive a request to provide sensitive information (including your Account password, or any payment information) via email or to a website or individual that does not seem to be affiliated with the Sites or Michael Kors, or that otherwise seems suspicious to you, please do not respond or disclose your information. Michael Kors will never send you an email requesting that you verify any credit card information, financial information or other sensitive personal information. Please immediately report any such communication or request to us at firstname.lastname@example.org.
Safe Harbor Certification
Michael Kors has certified that it complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, retention, transfer and processing of personal information from European Union member countries and Switzerland. Michael Kors has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. Michael Kors maintains procedures for periodically verifying its implementation of and compliance with the Safe Harbor principles. We conduct an annual self-assessment of our practices with respect to Personal Information to verify that the representations we make about our information and privacy practices remain accurate and true. To learn more about the Safe Harbor Program, and to view Michael Kors’ certification, please visit http://www.export.gov/safeharbor/. The BBB EU Safe Harbor Program acts as Michael Kors' third-party dispute resolution provider, as required by the Safe Harbor Program. If you have a complaint concerning our Safe Harbor compliance, please use the BBB EU Safe Harbor Program complaint process described here: Contact us. Pending clarification of the status of the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework, Michael Kors is taking steps to put into place further measures to protect personal information which is transferred from the EU. Those measures may involve contracts with importing entities incorporating standard clauses approved by the European Commission.